On 1 July 2020, we merged with Greenfields Community Housing to form Eastlight Community Homes. Click here for the latest information on Covid-19 service changes.
What are policies and strategies?
Our policies outline the framework that guide the services we provide. They act as a method for us to cross check our actions and take the correct approach. Our strategies support this, and explain how we plan to deliver our goals.
They look forward to the future and our overall aim to be bigger, better and bolder as an organisation.
How does this impact me?
Our policies and strategies are not just for Colne staff to refer to. You can use these documents to make sure that we are providing the best service for you. If you feel we are not adhering to our policies, or have a query, do not hesitate to contact us.
We welcome customers helping us review and shape these documents. You can leave your feedback here.
Our Policies
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Aids and Adaptations Policy
This policy sets out Colne’s approach to dealing with requests for aids and/or adaptations to its properties.
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Health and Safety Policy Statement
Our commitment to health and safety
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Leasehold Management Policy
This policy sets out Colne's approach to Leasehold Management