Our contact details have changed to:
Phone: 0330 128 0330
Text: 07860 024 511
Email: customer.services@eastlighthomes.co.uk
Pay your rent Allpay: 0330 041 6497
All responsive repairs are now carried out by Eastlight Community Homes. Please make a note of the above numbers.
If you have already reported a repairs you do not need to do anything. We will be in touch.
Our offices remain closed.
Our policies outline the framework that guide the services we provide. They act as a method for us to cross check our actions and take the correct approach. Our strategies support this, and explain how we plan to deliver our goals.
They look forward to the future and our overall aim to be bigger, better and bolder as an organisation.
Our policies and strategies are not just for Colne staff to refer to. You can use these documents to make sure that we are providing the best service for you. If you feel we are not adhering to our policies, or have a query, do not hesitate to contact us.
We welcome customers helping us review and shape these documents. You can leave your feedback here.
This policy sets out Colne’s approach to dealing with requests for aids and/or adaptations to its properties.
Our commitment to health and safety
This policy sets out Colne's approach to Leasehold Management