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A shared understanding

Delivery plans

This overarching strategy

document is and will be

supported through clearly

defined delivery plans. These

are the tactics that we will

apply for each business stream

to ensure that over the next

three years we can evidence

measured progression against

our business strategy.

We know that many of our delivery plans will

need to be refreshed, renewed or recreated in

light of our new business objectives to ensure

that we have clarity on our golden thread and

our sense of a shared and common purpose:

• Asset Investment

• Our People

• Customer Services

and Standards

• Communications

and Marketing

• Community


and Investment

• Financial and

Treasury Plans

• Value for Money

• Procurement

• Equalities

and Diversity

• Information

and Technology

• Sound Governance,

Scrutiny, Regulatory

Compliance and Risk

Management approaches