Our contact details have changed to:
Phone: 0330 128 0330
Text: 07860 024 511
Pay your rent Allpay: 0330 041 6497
All responsive repairs are now carried out by Eastlight Community Homes. Please make a note of the above numbers.
If you have already reported a repairs you do not need to do anything. We will be in touch.
Our offices remain closed.
Orchard Gardens is set in a beautiful complex of mature gardens, which comprises of 14 bungalows and 29 apartments.
Quay Courtyard and Compass Court are set in a beautiful complex of of 32 homes. We are adjacent to the River Stour and many properties enjoy a panoramic view.
This booked is to help you understand your tenancy agreement. It explains your rights and responsibilities in your home.
Your specific repairs and maintenance responsibilities are listed in your lease. This guide contains details of the main responsibilities that are common to most leases.
A guide to what to do to avoid falling behind in your rent payments.
Our aim is to provide suitable accommodation for you and your family. This leaflet gives information about your options and our services.
The leaflet outlines how we can provide support with ASB cases.
This website advises you what we expect from you and what standards of service you will get from us. It contains all the information that will help you as a resident.
This leaflet outlines all the different ways you can pay your rent. We hope by offering these various methods it will allow our residents to choose the method that suits them. Each way of paying is explained in this leaflet.
A lot of people get behind with their rent for different reasons, this leaflet says what you can do to sort your rent arrears and help keep your home.
Download our useful guide on health and safety issues including damp, asbestos and fire safety
Our brochure about Affordable Housing for Older People
Does your current property no longer suit your requirements? Are you looking to move to a different area? If the answer is yes, then a mutual exchange with another Colne resident, a different housing association or a council tenant might be the answer you are looking for.
Colne and Eastlight aims to provide you with excellent customer service at all times, so we need you to tell us if we make a mistake. This leaflet explains how you can make a complaint, and how we will treat your complaint to ensure that you are fully satisfied.
what English social landlords need to know
If your home has an air source heat pump installed, this guide will tell you how the system operates and how to use it