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Home and Tenancy Support

Offering a home

Colne is here to offer homes during the housing application process. Once an offer of a home is accepted, our specialist team are here to guide residents through the sign-up process and ensure that the transition to a new home is as smooth as possible.

The majority of our homes are let to people who are nominated by their local council or who bid via Choice Based Lettings for vacancies. If you are looking to bid for a property via Choice Based Lettings, there are different routes to this depending on the area where you want to find a home.

For more information please go to our Apply For a Home page.

Changing your home/tenancy

If you are an existing Colne resident and your home no longer suits your needs and you wish to move, we are here to help you apply to transfer to another Colne home, regarding that you meet the transfer criteria.

Alternatively, we can help you exchange or swap your home with another Colne Housing resident or resident of another housing association or council through a Mutual Exchange. This process is also subject to a specific criteria.

For more information please go to our Changing Homes page.

Other support and how to reach us

Our Home Officers are here to help you with other issues regarding your home and tenancy such as ending your tenancy and gaining permission to keep a pet in your home.

Want to receive help with any of the above? Get in touch with our Contact Centre who will arrange for one of the team to contact you.

Call 01206 244700

Email info@colnehousing.co.uk

Text 07539 114 114

Customer Services

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