Our phone numbers have NOT changed.
Check our contact page for our new address details
and we look forward to welcoming you at our new office!
The University of Essex campus:
Block G, Parkside,
Tel 01206 244 700
Text 07539 114 114
Our office is open
Monday to Friday 9am - 5pm
Out of hours emergency repairs 01206 244700
Our email and social media inboxes are monitored during office hours only.
If you are a resident living in Cobbs Place, Dawn House or Peverell House, Chelmsford, please contact Origin Housing on 0300 323 0325.
Email address for councillors
To help us provide the best possible customer service we have a dedicated email inbox for all councillors to send their queries too. Please email email@example.com
During office hours please email your enquiry to firstname.lastname@example.org
If you have an urgent press query out of hours please call 01206 244700.
To use the text messaging services, text 07539 114 114 and start your message with:
RENT To receive a call back from the Income Management Team
REPAIR To receive a call back from the Customer Services Team
BAL To receive the balance of your rent account
CARD To receive a new Allpay payment card
DD to set up a direct debit
There are a number of car parking spaces available for visitors at our new office. In addition to this, there is a pay and display car park situated within walking distance of our premises.
The nearest bus stop to our new office is on Capon Road.
See the bus information and departure times >>
The closest train stations are Colchester mainline station, Colchester Town station and Hythe station.