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5 top tips for customers to get repairs fixed as quickly as possible

1. Our contractors handle customer calls directly, you do not need to contact Colne initially.
2. Report it by phone to the correct contractor:
 - Home repairs - Fosters 01945 473965.
 - Gas heating/boiler issues - Aaron Services 01473 835146.
3. Report it online: Non-emergency repairs can also be reported here www.colnehousing.co.uk/customer-services/report-it
4. Need to rearrange your appointment? - The quickest way is to call the contractor directly on the above numbers.
5. Not satisfied with the service? Contact Colne via our contact page 

If you have an emergency repair outside office hours call 01206 244700.

Welcome to Colne

a vibrant, growing housing association specialising in enabling independent living.

We provide a range of homes for affordable rent or sale for those who need them in Essex and Suffolk. Our customers are encouraged to be as independent as they can. We support them when they need us throughout their lives, offering great homes and services.

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  • Brand new homes built

    AFFORDABLE HOMES PROVIDED

  • Homes for the elderly

    NEW HOMES THIS YEAR

  • Homes for residents with learning disabilities

    TRAINING & APPRENTICESHIPS

  • Affordable homes provided

    POUNDS GIVEN IN LOCAL GRANTS

Need a home?

Colne manages over 3,000 homes across Essex and south Suffolk.

We provide a range of affordable houses and apartments for rent or shared ownership sale.

On average we let two or three properties a week. The majority of our homes are let to people...

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Be Involved

When you move into your Colne home, your Neighbourhood Officer or Support Officer explains how you can help ensure our services meet your needs.

There are many different ways to influence what we do and have your say.

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News

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Our teams have quietly been paying their respects to those affected by the Grenfell Tower tragedy. Yesterday we uni… https://t.co/NgeNSQZtpC

My week on Twitter 🎉: 7 Mentions, 7.15K Mention Reach, 5 Likes, 3 New Followers. See yours with… https://t.co/QAuDSqI87B

We are proud to be part of #Makeastand and even prouder of our Board member's @Alison_Inman determination to rally… https://t.co/UjT2X83BR3

My week on Twitter 🎉: 3 Mentions, 7.99K Mention Reach, 7 New Followers. See yours with https://t.co/5vczZmmbI6 https://t.co/9CSzvjgFcR

Priceless! Thanks so much for all you have done for @Colnehousing, our people and customers during your 30 years. x https://t.co/nfjywdvYDR