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Head of Customer Services

Location: Colchester, Essex

An exciting opportunity has arisen for a customer-focused strategic leader to join Colne Housing as a Head of Customer Services. 

The Head of Customer Services is responsible for the full operational leadership and control of the customer services department. Within this context the post holder is responsible for
the risk, control and governance of this area of the business, accountable for the operational budget responsibility and overall people management.

We are looking for someone who will be an inspiring leader, able to bring your teams and customers along with us on our modernisation journey. You will be pro-active and positive about shaping our services to meet individual’s needs and achieving digitalisation.

For further information about this role, including the personal specification, role specification, key dates, and how to apply please click here to open the Recruitment Pack.

Please click here to view the Equality & Diversity form which we request to be completed and sent with your application.

The closing date for this vacancy is 3 May 2017 at 5pm.

Closing Date: 3rd May 2017