Universal Credit

What is Universal Credit?

Universal Credit is a new simpler, single monthly payment for people in or out of work, and it will combine some of the benefits and tax credits that you may be receiving including Jobseekers Allowance, Income Support, Child and Working Tax Credit, Employment and Support Allowance and Housing Benefit..

When will it affect me?

The roll out of Universal Credit will not complete until 2017. However the changes will be implemented as follows –

Colchester – 16th March 2015
Tendring – 13th April 2015
Maldon - September 2015
Chelmsford - September 2015 
Babergh - September 2015

This first stage will affect single, working age claimants only.

What do you need to do?

In preparation to the changes, you will need to ensure –

  • You have a bank account – all payments will be made straight to your personal bank account. If you do not have an account, find the right one for you here
  • You have internet access – all claims will be completed online. If you do not have access to the internet in your home, there are many public spaces you can access free Wi-Fi, or even use a free computer. Click here to find the nearest places to you
  • You have a monthly budget – it is important that you plan your money in advance so you do not get into arrears with your rent and / or household bills. Check your detailed spending here

How we can help

Our Income Management and Neighbourhood Officers are here to support you and to provide advice through the changes.

Simply give us a call on 01206 244700.

To contact your Neighbourhood Officer click here.

For more information on Universal Credit, visit the Money Advice Service website.

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