• Resident Scrutiny Panel



    How you can help improve Colne’s landlord service

    We are working with TPAS, the tenant engagement experts, to establish a Resident Scrutiny Panel.

    The panel’s role will be to review the way we provide services to ensure we are being as effective and efficient as possible.

    Residents will have the opportunity to look at:

    • customer satisfaction
    • communication
    • information to residents
    • services
    • the relationship between residents, contractors and board members.

    Residents on the panel will then work with Colne’s Board by making recommendations for improvement and ensuring we implement and act upon the actions.

    Panel members will be fully trained for the position and will be able to use the experience for future job opportunities.

    If you would like to apply to become a panel member or want to register your interest please email jane.strange@colnehousing.co.uk

     
     


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