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Customers have say on standard of cleaning and grounds maintenance

Fri 20 October 2017

We are going out and about to talk to our customers about the cleaning and grounds maintenance services we provide.

The service contracts are about to be reviewed and it really important we listen to our customers. Their feedback will help shape the new service.

We are holding roadshows during October and November for those who want to talk to us face to face.

Those who prefer to contact us by email will be able to take part in an online survey, which is open until November 10.

Helen Gregory, of Colne, said: "We provide a range of cleaning and grounds maintenance services for communal areas at our sites. We are really passionate about listening to what our residents think about them and their ideas for improvement. We hope to meet and hear from hundreds of our tenants to find out what really matters to them."

Roadshows for residents in general needs homes:

Greenstead, Colchester – 7th November, Forest Road Meeting Hall, 11 am

Clacton – 8th November, Scout Hut, Valley Road, 10.30 am

Braintree – 8th November, Braintree Community Centre, 19-21 Bocking End, 11 am

Maldon – 10th November, Plantation Hall, 2.30 pm

 


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Customers have say on standard of cleaning and grounds maintenance