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Address
Digby House,
Riverside Office Centre,
Causton Road,
Colchester, Essex,
CO1 1RJ

Tel   01206 244 700
Fax   01206 760 403
Text   07539 114 114

Email info@colnehousing.co.uk

Our office is open
Monday to Friday 9am - 5pm
Out of hours emergency repairs 01206 244700

Our email and social media inboxes are monitored during office hours only.

Opening hours over Christmas and New Year

Fri Dec 23 9am-5pm

Mon Dec 26 Boxing Day - closed

Tue Dec 27 Bank Holiday - closed

Wed Dec 28 9am-5pm

Thu Dec 29 9am-5pm

Fri Dec 30  - closed

Mon Jan 2 Bank Holiday - closed

Tue Jan 3 - usual office hours resume (9am-5pm)

Out of hours emergency repairs 01206 244700

Email address for councillors
To help us provide the best possible customer service we have a dedicated email inbox for all councillors to send their queries too. Please email cllrenquiries@colnehousing.co.uk 

Media
During office hours please email your enquiry to press@colnehousing.co.uk
If you have an urgent press query out of hours please call 01206 244700.

Textcodes

To use the text messaging services, text 07539 114 114 and start your message with:

RENT To receive a call back from the Income Management Team
REPAIR To receive a call back from the Customer Services Team
BAL To receive the balance of your rent account
CARD To receive a new Allpay payment card

DD to set up a direct debit

Parking at Colne

There are a limited number of visitor spaces with a maximum two hour stay and some disabled parking.  For the nearest public car parks, please click here.

Questions? Suggestions? Comments?

We are continually striving to improve the services we offer and welcome your feedback.

If you have any comments, suggestions or ideas please fill in the forms below.

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  • Press Enquiries

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