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Annual Report

2016-2017

Download our story

Annual Report

2016-2017

Download our story

Welcome to the story of Colne's year and our ambitions for the future.

That’s What Makes it Home is the story of our year in photos and rhyme! It celebrates our progress, highlights our strengths and explains how we have responded to the year’s challenges.

The achievements we have made in the last year make all of us at Colne really proud. We have included some really powerful case studies of how we have enabled independent living for our diverse range of customers and communities.

That’s What Makes it Home is inspired by the poem our staff created at our annual conference. We would love you to add to it a verse so we can create a shared voice which keeps the variety and importance of housing associations alive.

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The smell of three boys in the air
and last year’s tinsel on the stair
There’s shoes and Lego everywhere
But that’s what makes it home

There’s Marmite handprints on the wall, a broken go-kart in the hall the telly blares, the carpet’s bald but that’s what makes it home

Magnetic dartboard on the door, graffitied crayon keeping score the radio stuck on Radio 4 and that’s what makes it home

We’re ready, it’s moving-in time
Colne said it will all be fine
We look around and everything’s mine

The smell of three boys in the air
and last year’s tinsel on the stair
There’s shoes and Lego everywhere
But that’s what makes it home

There’s Marmite handprints on the wall, a broken go-kart in the hall the telly blares, the carpet’s bald but that’s what makes it home

Magnetic dartboard on the door, graffitied crayon keeping score the radio stuck on Radio 4 and that’s what makes it home

We’re ready, it’s moving-in time
Colne said it will all be fine
We look around and everything’s mine

What do you call home?

Help us bind together through verse by telling us

Send us a verse, record a social media clip of you or your teams waxing lyrical, ask your customers to get creative. Together, we will create a patchwork of poem through a shared voice which keeps the variety and importance of what we do alive.

Share your verse with us:

What do you call home?

Help us bind together through verse by telling us

Send us a verse, record a social media clip of you or your teams waxing lyrical, ask your customers to get creative. Together, we will create a patchwork of poem through a shared voice which keeps the variety and importance of what we do alive.

Share your verse with us:

a total of..

£11.2 million

was spent on building new homes

Colne’s turnover was

£20.9 million

up 0.395 million

We had an operating surplus of

£7.5 million

to be reinvested in our homes

£7.4 million previous year

Colne is all about..... Being a builder of homes

A new community by the sea

Working in partnership with local authorities and our unique joint-venture development company – Iceni Homes – allows us to build more. Customers joined us to celebrate the opening of a new community of 27 affordable homes in Harwich.

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IN 2016…


42

shared ownership properties sold to help people own their own home

176

modern new homes built

Colne is all about..... Being a community investor

Enabling people to have a voice

A Colne Community Builders grant of £2,000 helped people who struggle with talking, to have a voice. The £2,000 we gave funded a specialist teacher in Colchester to teach sign language to people with learning disabilities, easing the frustration and isolation they experience.

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Colne is all about..... Being a landlord

100%

of homes gas safety compliant

100%

of residents satisfied with planned maintenance

90%

of residents satisfied with the condition of their new-build home

100%

of residents satisfied with the condition of their new-build home